Privacy Policy

Welcome to Home Clearance North West London. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.

Information We Collect

We may collect and process the following categories of personal data:

Personal Identification Information: Name, email address, phone number, and postal address.
Service Information: Details of the services you request and the items you wish to clear.
Usage Data: Information on how you use our services.

Personal Identification Information

When you book our services, we collect personal details to facilitate the clearance process. Your information is essential for scheduling, communication, and providing a tailored service experience.

Service Information

We gather information about the items you want to clear to ensure proper handling and disposal. This helps us in providing an accurate quote and efficient service.

How We Use Your Information

We utilize your information for the following purposes:

Service Delivery: To perform and improve our clearance services.
Communication: To respond to your inquiries and send service-related updates.
Legal Compliance: To adhere to applicable laws and regulations.

Legal Basis for Processing Personal Data

Our legal basis for processing your data includes:

Consent: When you provide your information voluntarily.
Contract Performance: To deliver the services you request.
Legal Obligations: To comply with legal requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Data Protection

Your data is protected through a combination of technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data under certain conditions.
Restriction: Request the restriction of processing your data.
Data Portability: Receive your data in a structured, commonly used format.
Object: Object to the processing of your data under specific circumstances.

To exercise these rights, please contact us through the appropriate channels.

Please ensure that all information provided to us is accurate and up-to-date to facilitate our service delivery.